Deliver an effortless customer experience

Deliver fast, accurate and consistent answers to customer questions across all support channels

Intelligent automation brings you “Always-On” omni-channel self-service

As customer experience leaders or happiness engineers, you know that happy customers are critical for the success of your business. Delivering speed and consistency across all support channels is imperative for creating delightful customer experiences. Solvvy significantly improves the CES (Customer Effort Score) by providing an effortless, omni-channel customer service experience.

Key Value Drivers

Solvvy equips you with the ability to provide instant resolutions to your customers across all support channels be it chat, mobile or web. It greatly improves your CES by minimizing the effort required on part of consumers to get fast and reliable answers to their questions. Solvvy’s self-service platform powered by AI and machine learning, continuously learns, improves and even predicts useful content for your knowledge base. Creating an effortless customer service experience you can turn loyal customers into fierce advocates and take your business to new heights.

Provide Intelligent Self-Service Anytime, Anywhere

Improve CES with Effortless Self-Service

Build your Knowledge Base

Turn Happy Customers into Brand Advocates

"We're just thrilled to work with Solvvy. It's been a game changer for us and our customers!"

Lupe Gonzalez, Director Customer Experience, Headspace

Read Customer Stories




    The time Solvvy has saved end users to date



    Average resolution time on Solvvy



    Decrease in “average time to resolution” support cases



    Number of users that Solvvy supports

How To Drive Customer Experience Excellence with a Values Driven Service Culture

Great customer experience is about making things effortless, more convenient and more engaging for customers. In the third edition of The Nordstrom Way co-author Robert Spector outlines nine values that every service culture should consider, and makes new assessments of the future of customer service in our omnichannel world. In this webinar, Robert Spector and Mahesh Ram, CEO of Solvvy, explore these core values and the impact they will have on the future customer experience – and the future success of CX organizations across the globe.

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See Solvvy in Action

Learn more about how Solvvy can resolve your greatest customer experience issues. Contact us day or night and we will get back to you right away! Call us at 650-246-9685.

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