“Solvvy is great for improving First Contact Resolution because it gives our customers fast, reliable and accurate answers. We’re beating our goals”
Yael McCue, Customer Support Lead, TaskRabbit
Read StoryAs an ecommerce storefront or a marketplace, you are constantly challenged by shopping cart abandonment. Self-service from Solvvy can help you reduce it by answering your buyers’ questions pertaining to registration, pricing, discounts, shipping, returns, exchanges and refunds, in a timely manner.
“Solvvy is great for improving First Contact Resolution because it gives our customers fast, reliable and accurate answers. We’re beating our goals”
Yael McCue, Customer Support Lead, TaskRabbit
Read StoryNumber of users that Solvvy supports
Return on Investment for Solvvy license
The time Solvvy has saved end users to date
The cost Solvvy has saved businesses in 2017
Great customer experience is about making things effortless, more convenient and more engaging for customers. In the third edition of The Nordstrom Way co-author Robert Spector outlines nine values that every service culture should consider, and makes new assessments of the future of customer service in our omnichannel world. In this webinar, Robert Spector and Mahesh Ram, CEO of Solvvy, explore these core values and the impact they will have on the future customer experience – and the future success of CX organizations across the globe.
Read MoreLearn more about how Solvvy can resolve your greatest customer experience issues. Contact us day or night and we will get back to you right away! Call us at 650-246-9685.
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