"We're just thrilled to work with Solvvy. It's been a game changer for us and our customers!"
Lupe Gonzalez, Director Customer Experience, Headspace
Read Customer StoriesAs customer experience leaders or happiness engineers, you know that happy customers are critical for the success of your business. Delivering speed and consistency across all support channels is imperative for creating delightful customer experiences. Solvvy significantly improves the CES (Customer Effort Score) by providing an effortless, omni-channel customer service experience.
"We're just thrilled to work with Solvvy. It's been a game changer for us and our customers!"
Lupe Gonzalez, Director Customer Experience, Headspace
Read Customer StoriesThe time Solvvy has saved end users to date
Average resolution time on Solvvy
Decrease in “average time to resolution” support cases
Number of users that Solvvy supports
Great customer experience is about making things effortless, more convenient and more engaging for customers. In the third edition of The Nordstrom Way co-author Robert Spector outlines nine values that every service culture should consider, and makes new assessments of the future of customer service in our omnichannel world. In this webinar, Robert Spector and Mahesh Ram, CEO of Solvvy, explore these core values and the impact they will have on the future customer experience – and the future success of CX organizations across the globe.
Read MoreLearn more about how Solvvy can resolve your greatest customer experience issues. Contact us day or night and we will get back to you right away! Call us at 650-246-9685.
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